.

FAQs

..

HOW DO I CONTACT YOU

We welcome feedback and enquiries. Please send us an email directly at enquiries@galanni.com.au and we will endeavor to get back to you as soon as we can.  Please note our office hours are Monday to Friday 10 am – 5 pm AEST.

.

.

MADE-TO-ORDER

All garments on our online store are made-to-order and do require a production timeline of up to 1- 4 weeks from order date (Production time frame varies on each garment, all style production time is displayed on each style on product page)

.

.

WHERE ARE THESE GARMENTS MADE?

All GALANNI ® garments are proudly hand made in Sydney, Australia.

.

.

CAN I GET SOMETHING CUSTOM-MADE OR ALTERED ?

Unfortunately at this stage GALANNI does not provide a Custom Made / Alteration service. Styles can only be purchased as featured on our website.

.

.

WHAT ARE B SIZES?

GALANNI’s unique size range offers an additional size range called ‘B Sizes. Its a size range customised for the bustier woman while still maintaining the true garment size. For example, 6B is of a standard size 6 garment, but the bust of the garment is made with a larger bust cups ( a size 8 bust cups )* B doses not refer to bra sizes.

If you are unsure which sizes to select, you can forward your  body measurements to us via email enquiries@galanni.com.au and we can compare them to our size chart / selected styles to ensure you are selecting the correct size for you.

.

.

WHAT COUNTRIES DO YOU SHIP TO?

We Ship Worldwide.

.

.

WHICH PAYMENT METHODS DOES GALANNI ACCEPT?

GALANNI accepts Visa, Mastercard, Paypal and, Bank Transfer payments only.

.

.

WHICH PAYMENT METHODS ARE NOT ACCEPTED?

We do not accept Diners Club, Amex cards. GALANNI does not offer a lay-buy service, or AfterPay.

. 

.

DO YOU COVER DUTIES AND TAXES?

GALANNI does not cover any duties or sales taxes that might be applied when importing our goods into your country. We recommend contacting your local customs office to check the fees your order may be subject to.

.

HOW CAN I CHANGE CURRENCY?

GALANNI® Online Store only displays Australian Dollars (AUD)

.